Privacy Policy of GoozamReady

GoozamReady is a free app available on Google Play and Apple App Store. GoozamReady and its associated SERVICES are provided by GooZam LLC (referred to as GoozamReady hereinafter) and is intended for use as is.

This page is used to inform the users of this app (referred to as you, user hereinafter) regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at GooZam unless otherwise defined in this Privacy Policy.

 

Policy Summary 

This section is intended for a quick overview of our privacy policy. Note that all the necessary details are mentioned in the next section titled as Full Privacy Policy.

Purpose of the collected Personal Data:

  • Access to third-party accounts
    Facebook account access
    Permissions: About Me; Email

  • Analytics
    Google Analytics
    Personal Data: Tracker; Usage Data
    Google Analytics for Firebase
    Personal Data: Application opens; device information; geography/region; operating systems

  • Beta Testing
    Google Play Beta Testing and TestFlight
    Personal Data: country; device information

  • Contacting the User
    Phone contact
    Personal Data: phone number

  • Content performance and features testing (A/B testing)
    Firebase Remote Config
    Personal Data: various types of Data as specified in the privacy policy of the service

  • Device permissions for Personal Data access
    Device permissions for Personal Data access
    Personal Data: Precise location permission (non-continuous); Callpermission; Camera permission; Phone permission; Photo Library permission; Precise location permission (continuous); SMS permission;
    Storage permission

  • Displaying content from external platforms
    Google Maps widget
    Personal Data: Tracker; Usage Data

  • Hosting and backend infrastructure
    Amazon Web Services (AWS) and Firebase Hosting
    Personal Data: various types of Data as specified in the privacy policy of the service

  • Firebase Cloud Storage
    Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service|

  • Infrastructure monitoring
    • Crashlytics
      Personal Data: crash data; device information; Universally unique identifier (UUID)
    • Interaction with external social networks and platforms
      Facebook Like button and social widgets
      Personal Data: Tracker; Usage Data
    • Location-based interactions
      Non-continuous geolocation
      Personal Data: geographic position
    • Platform services and hosting
      Apple App Store and Google Play Store
      Personal Data: Usage Data

  • Registration and authentication
    • Facebook Authentication
      Personal Data: Tracker; various types of Data as specified in the privacy policy of the service
    • Google OAuth
      Personal Data: various types of Data as specified in the privacy policy of the service
    • Firebase Authentication
      Personal Data: phone number
    • Sign in with Apple
      Personal Data: email address; first name; last name; phone number
    • Direct registration
      Personal Data: date of birth; email address; first name; last name; phone number

  • Social features
    • Firebase Dynamic Links
      Personal Data: various types of Data as specified in the privacy policy of the service

  • SPAM protection
    • Google reCAPTCHA
      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

Further information about Personal Data:

  • Access the address book
    GoozamReady may request access to your address book for “emergency contacts” configuration.
  • CCPA: Collection of personal information about consumers aged 13 and above
    GoozamReady collects personal information of consumers aged 13 and above and won't sell their data unless those consumers have opted-in.
  • Equal protection of User Data
    GoozamReady shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.
  • Push notifications
    GoozamReady may send push notifications to the User to achieve the purposes outlined in this privacy policy Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for GoozamReady, some or all of the apps on the particular device.
    Users must be aware that disabling push notifications may negatively affect the utility of GoozamReady.
  • Push notifications based on the User's geographic location
    GoozamReady may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy. Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.
    Users must be aware that disabling push notifications may negatively affect the utility of GoozamReady.
  • Selling goods and services online
    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

Contact information

Owner and Data Controller
GooZam LLC
9621 Springbrook Ct
Rancho Cucamonga, CA 91730
Owner contact email: admin@goozam.org

 

Full Privacy Policy

I. Types of Data collected

Among the types of Personal Data that GoozamReady collects, by itself or through third parties, there are: Tracker; Usage Data; device information; geography/region; GoozamReady opens; operating systems; country; phone number; Camera permission; Precise location permission (continuous); Precise location permission (non-continuous); Phone permission; SMS permission; Storage permission; Photo Library permission; Call permission; various types of Data; Universally unique identifier (UUID); crash data; geographic position; email address; first name; last name; date of birth; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using GoozamReady.

Unless specified otherwise, all Data requested by GoozamReady is mandatory. Failure to provide this Data may make it impossible for GoozamReady to provide its services. In cases where GoozamReady specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by GoozamReady or by the owners of third-party services used by GoozamReady serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through GoozamReady and confirm that they have the third party's consent to provide the Data to the Owner.

II. Mode and place of processing the Data

A. Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this GoozamReady (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

  • Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. 

Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

  • Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

  • Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

  • Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

      B. The purposes of processing

The Data concerning the User is collected to allow GoozamReady to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Access to third-party accounts, Analytics, Beta Testing, Contacting the User, Content performance and features testing (A/B testing), Device permissions for Personal Data access, Displaying content from external platforms, Hosting and backend infrastructure, Infrastructure monitoring, Interaction with external social networks and platforms, Location-based interactions, Platform services and hosting, Registration and authentication, Registration and authentication provided directly by GoozamReady, Social features and SPAM protection.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

II. Facebook permissions asked by GoozamReady

GoozamReady may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows GoozamReady to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy .

The permissions asked are the following:

  • Basic information

By default, this includes certain User’s Data such as ID, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

  • About Me

Provides access to the 'About Me' section of the profile.

  • Email

Provides access to the User's primary email address.

III. Device permissions for Personal Data access

Depending on the User's specific device, GoozamReady may request certain permissions that allow it to access the User's device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User's device and software.

Please note that the revoking of such permissions might impact the proper functioning of GoozamReady.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by GoozamReady.

  • Call permission

Used for initiating calls to the emergency helpline in the time of need.

  • Camera permission

Used for accessing the camera or capturing images and video from the device during check-in, check-out, initiating parcel request. 

Other use cases include: capturing the ID verification document, profile picture, license plate and other document/photos required for verification.

  • Photo Library permission

Allows access to the User's Photo Library. The use cases are identical to as specified in the “Camera Permission” section above.

  • Precise location permission (non-continuous)

Used for accessing the User's device location. GoozamReady may collect, use, and share User location Data in order to provide location-based services. This may include the call of help, ride requests, and parcel and/or deliveries.

The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for GoozamReady to derive the precise position of the User on a continuous basis.

  • Precise location permission (continuous)

This permission is specific to GooDrivers only. It is used for order and ride tracking purposes. The User (GooDriver in this case) has full control over start and stop sharing their continuous location updates with our server.

  • SMS permission

Used for accessing features related to the User's messaging . The main use case of this permission is to send alerts to “Emergency Contacts” (configured by the User within the app) when a call-for-help is initiated.

  • Storage permission

Used for accessing shared external storage, including the reading and adding of any items, e.g. profile picture, parcel images, static map images.

IV. Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to third-party accounts

This type of service allows GoozamReady to access Data from your account on a third-party service and perform actions with it.

These services are not activated automatically, but require explicit authorization by the User.

  • Facebook account access (Facebook, Inc.)

This Service allows GoozamReady to connect with the User's account on the Facebook social network, provided by Facebook, Inc.

Permissions asked: About Me; Email.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

  • Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of GoozamReady, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy Opt Out .

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Google Analytics for Firebase (Google LLC)

Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC.

In order to understand Google's use of Data, consult Google's partner policy.Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.

GoozamReady uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.

Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.

Personal Data processed: Application opens; device information; geography/region; operating systems.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information; geolocation data.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Beta Testing

This type of service makes it possible to manage User access to GoozamReady, or parts of it, for the purpose of testing a certain feature or the entire Application.

The service provider may automatically collect data related to crashes and statistics related to the User's use of GoozamReady in a personally identifiable form.

  • Google Play Beta Testing (Google LLC)

Google Play Beta Testing is a beta testing service provided by Google LLC.

Personal Data processed: country; device information.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers; internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • TestFlight (Apple Inc.)

TestFlight is a beta testing service provided by Apple Inc.Personal Data processed: country; device information.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers; internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Contacting the User
  • Phone contact (GoozamReady)

Users that provided their phone number might be contacted for commercial or promotional purposes related to GoozamReady, as well as for fulfilling support requests.

  • Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of GoozamReady.

  • Firebase Remote Config (Google LLC)

Firebase Remote Config is an A/B testing and configuration service provided by Google LLC.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Device permissions for Personal Data access

GoozamReady requests certain permissions from Users that allow it to access the User's device Data as described below.

  • Device permissions for Personal Data access (GoozamReady)

GoozamReady requests certain permissions from Users that allow it to access the User's device Data as summarized here and described within this document.

Personal Data processed: Precise location permission (non-continuous); Call permission; Camera permission; Phone permission; Photo Library permission; Precise location permission (continuous); SMS permission; Storage permission.

Category of personal information collected according to CCPA: internet information; geolocation data.

  • Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of GoozamReady and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

  • Google Maps widget (Google LLC)

Google Maps is a maps visualization service provided by Google LLC that allows GoozamReady to incorporate content of this kind on its pages.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable GoozamReady to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of GoozamReady.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

  • Amazon Web Services (AWS) (Amazon Web Services, Inc.)

Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

  • Firebase Cloud Storage (Google LLC)

Firebase Cloud Storage is a hosting service provided by Google LLC.

Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

  • Firebase Hosting (Google LLC)

Firebase Hosting is a hosting service provided by Google LLC.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

  • Infrastructure monitoring

This type of Service allows GoozamReady to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of GoozamReady.

  • Crashlytics (Google LLC)

Crashlytics is a monitoring service provided by Google LLC.

Personal Data processed: crash data; device information; Universally unique identifier (UUID).

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers; internet information.

  • Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of GoozamReady.

The interaction and information obtained through GoozamReady are always subject to the User’s privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to log out from the respective services in order to make sure that the processed data on GoozamReady isn’t being connected back to the User’s profile.

  • Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Location-based interactions
  • Non-continuous geolocation (GoozamReady)

GoozamReady may collect, use, and share User location Data in order to provide location-based services.

Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by GoozamReady.

The geographic location of the User is determined in a manner that isn't continuous even at the specific request of the User.

User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.

Personal Data processed: geographic position.

Category of personal information collected according to CCPA: geolocation data.

  • Platform services and hosting

These services have the purpose of hosting and running key components of GoozamReady, therefore allowing the provision of GoozamReady from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

  • Apple App Store (Apple Inc.)

GoozamReady is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc. running on iOS.

By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of GoozamReady. Much of this information is processed on an opt-in basis.

Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page .

Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

  • Google Play Store (Google LLC)

GoozamReady is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google LLC.

By virtue of being distributed via this app store, Google collects usage and diagnostics data and shares aggregate information with the Application. Much of this information is processed on an opt-in basis.

Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.

Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

  • Registration and authentication

By registering or authenticating, Users allow GoozamReady to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services. In this case, GoozamReady will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

  • Facebook Authentication (Facebook, Inc.)

Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.

Personal Data processed: Tracker; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Google OAuth (Google LLC)

Google OAuth is a registration and authentication service provided by Google LLC and is connected to the Google network.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Firebase Authentication (Google LLC)

Firebase Authentication is a registration and authentication service provided by Google LLC. To simplify the registration and authentication process, Firebase Authentication can make use of third-party identity providers and save the information on its platform.

Personal Data processed: phone number.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Sign in with Apple (Apple Inc.)

Sign in with Apple is a registration and authentication service provided by Apple Inc. In cases where Users are required to provide their email address, Sign in with Apple may generate a private relay address on behalf of Users that automatically forwards messages to their verified personal email account - therefore shielding their actual email address from the Owner.

Personal Data processed: email address; first name; last name; phone number.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: identifiers.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Registration and authentication provided directly by GoozamReady

By registering or authenticating, Users allow GoozamReady to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

  • Direct registration (GoozamReady)

The User registers by filling out the registration form and providing the Personal Data directly to GoozamReady.Personal Data processed: date of birth; email address; first name; last name; phone number.
Category of personal information collected according to CCPA: identifiers.

  • Social features
  • Firebase Dynamic Links (Google LLC)

Firebase Dynamic Links is a social feature provided by Google LLC. Dynamic Links are tracked within Firebase or Google Analytics for Firebase, which informs the Owner about the details of the User journey to and within GoozamReady.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information.This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • SPAM protection

This type of service analyzes the traffic of GoozamReady, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

  • Google reCAPTCHA (Google LLC)

Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data.

Place of processing: United States – Privacy Policy .

Category of personal information collected according to CCPA: internet information; inferred information.

V. Further information about Personal Data

  • Access the address book

GoozamReady may request access to your address book so that you can select one or more contacts to be marked as “emergency contacts”. We upload your contact list on our servers and the Application will send SMS alerts to selected emergency contacts when you initiate a call for help.

  • Equal protection of User Data

GoozamReady shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.

  • Push notifications

GoozamReady may send push notifications to the User to achieve the purposes outlined in this privacy policy.

Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for GoozamReady, some or all of the apps on the particular device.

Users must be aware that disabling push notifications may negatively affect the utility of GoozamReady.

  • Push notifications based on the User's geographic location

GoozamReady may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.

Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.

Users must be aware that disabling push notifications may negatively affect the utility of GoozamReady.

  • Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery by our partner organizations.

VI. The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time

Users have the right to withdraw consent where they have previously given to the processing of their Personal Data.

  • Object to processing of their Data

Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

  • Access their Data

Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

  • Verify and seek rectification

Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

  • Restrict the processing of their Data

Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Application will not process their Data for any purpose other than storing it.

  • Have their Personal Data deleted or otherwise removed

Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

  • Receive their Data and have it transferred to another controller

Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.

  • Lodge a complaint

Users have the right to bring a claim before their competent data protection authority.

VII. Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

  • How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

VIII. Additional information about Data collection and processing

  • Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of GoozamReady or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

  • Additional information about User's Personal Data

In addition to the information contained in this privacy policy, GoozamReady may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

  • System logs and maintenance

For operation and maintenance purposes, GoozamReady and any third-party services may collect files that record interaction with GoozamReady (System logs) using other Personal Data (such as the IP Address) for this purpose.

  • Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

  • How “Do Not Track” requests are handled

GoozamReady does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

  • Changes to this privacy policy

The Application reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within GoozamReady and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

IX. Information for Californian consumers

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running GoozamReady and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

The provisions contained in this section apply to all Users who are consumers residing in the state of California, United States of America, according to "The California Consumer Privacy Act of 2018" (Users are referred to below, simply as “you”, “your”, “yours”), and, for such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term “personal information“ as it is defined in The California Consumer Privacy Act (CCPA).

  • Categories of personal information collected, disclosed or sold

In this section we summarize the categories of personal information that we've collected, disclosed or sold and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Personal Data” within this document.

  • Information we collect: the categories of personal information we collect

We have collected the following categories of personal information about you: identifiers, internet information, geolocation data and inferred information.

We will not collect additional categories of personal information without notifying you.

  • How we collect information: what are the sources of the personal information we collect?

We collect the above mentioned categories of personal information, either directly or indirectly, from you when you use GoozamReady.

For example, you directly provide your personal information when you submit requests via any forms on GoozamReady. You also provide personal information indirectly when you navigate GoozamReady, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties that work with us in connection with the Service or with the functioning of GoozamReady and features thereof.

  • How we use the information we collect: sharing and disclosing of your personal information with third parties for a business purpose

We may disclose the personal information we collect about you to a third party for business purposes. In this case, we enter a written agreement with such a third party that requires the recipient to both keep the personal information confidential and not use it for any purpose(s) other than those necessary for the performance of the agreement.

We may also disclose your personal information to third parties when you explicitly ask or authorize us to do so, in order to provide you with our Service.

To find out more about the purposes of processing, please refer to the relevant section of this document.

  • Sale of your personal information

For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer's personal information by the business to another business or a third party, for monetary or other valuable consideration.”

This means that, for example, a sale can happen whenever an application runs ads, or makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like.

  • Your right to opt out of the sale of personal information

You have the right to opt out of the sale of your personal information. This means that whenever you request us to stop selling your data, we will abide by your request.

Such requests can be made freely, at any time, without submitting any verifiable request, simply by following the instructions below.

  • Instructions to opt out of the sale of personal information

If you’d like to know more, or exercise your right to opt out in regard to all the sales carried out by GoozamReady, both online and offline, you can contact us for further information using the contact details provided in this document.

  • What are the purposes for which we use your personal information?

We may use your personal information to allow the operational functioning of GoozamReady and features thereof (“business purposes”). In such cases, your personal information will be processed in a fashion necessary and proportionate to the business purpose for which it was collected, and strictly within the limits of compatible operational purposes.

We may also use your personal information for other reasons such as for commercial purposes (as indicated within the section “Detailed information on the processing of Personal Data” within this document), as well as for complying with the law and defending our rights before the competent authorities where our rights and interests are threatened or we suffer actual damage.

We will not use your personal information for different, unrelated, or incompatible purposes without notifying you.

  • Your California privacy rights and how to exercise them

The right to know and to portability

You have the right to request that we disclose to you:

  • The categories and sources of the personal information that we collect about you, the purposes for which we use your information and with whom such information is shared;
  • In case of sale of personal information or disclosure for a business purpose, two separate lists where we disclose:
  • For sales, the personal information categories purchased by each category of recipient; and
  • For disclosures for a business purpose, the personal information categories obtained by each category of recipient.

The disclosure described above will be limited to the personal information collected or used over the past 12 months.

If we deliver our response electronically, the information enclosed will be "portable," i.e. delivered in an easily usable format to enable you to transmit the information to another entity without hindrance – provided that this is technically feasible.

The right to request the deletion of your personal information

You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on GoozamReady, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).

If no legal exception applies, as a result of exercising your right, we will delete your personal information and direct any of our service providers to do so.

How to exercise your rights

To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.

For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.

You can submit a maximum number of 2 requests over a period of 12 months.

How and when we are expected to handle your request

We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.

We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

Our disclosure(s) will cover the preceding 12 month period.

Should we deny your request, we will explain to you the reasons behind our denial.

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.

  • Additional information about California privacy

CCPA: Collection of personal information about consumers aged 13 and above

We collect personal information of consumers aged 13 and above and won't sell their data unless those consumers have opted-in.

X. Definitions and legal references

  • Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

  • Usage Data

Information collected automatically through GoozamReady (or third-party services employed in GoozamReady), which can include: the IP addresses or domain names of the computers utilized by the Users who use GoozamReady, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

  • User

The individual using GoozamReady who, unless otherwise specified, coincides with the Data Subject.

  • Data Subject

The natural person to whom the Personal Data refers.

  • Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

  • Data Controller (or Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of GoozamReady. The Data Controller, unless otherwise specified, is the Owner of GoozamReady.

  • GoozamReady

This means GoozamReady, by which the Personal Data of the User is collected and processed.

  • Service

The service provided by GoozamReady is described in the relative terms (if available) and on this site/application.

  • European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

  • Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

  • Tracker

Tracker indicates any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

XI. Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to GoozamReady, if not stated otherwise within this document.

 

 

Latest update: June 16, 2021